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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Armando Torrez

June 20, 2023

5  out of  5 rating by Armando Torrez
"Michelle Silva Azevedo is a very professional and friendly agent. All my questions were answered in a timely matter, and she also took her time to make sure that I understood my policy. Excellent service from beginning to end."

Rob Reynolds

May 24, 2023

5  out of  5 rating by Rob Reynolds
"Michelle was so easy to work with and I highly recommend. We compared all of my policies for home, auto, golf cart and umbrella from my previous insurance company and I was able to save a bunch of money but also have better coverage. Hands down the best person to work with in South Florida."

Aaron Silverman

May 9, 2023

5  out of  5 rating by Aaron Silverman
"I just finished binding an auto insurance policy with Michelle Silva and the experience was great! She was very detailed, responsive, and delivered excellent customer service. The best part is that it took less than an hour from beginning to end and I’m now saving over $1,000 a year!"


April 26, 2023

5  out of  5 rating by achillesuf
"I have been at this office for years because they are always so pleasant and helpful. Trish handled my new truck transfer quickly and added my son onto the policy the same day. It was truly an enjoyable experience. That’s why I stay with them"

Luis Betancur

April 26, 2023

5  out of  5 rating by Luis Betancur
"Amazing customer service. Trish guided me through the whole process with ease."

Federico Scheerle

February 28, 2023

5  out of  5 rating by Federico Scheerle
"I am very thankful to Michelle and Ylka, both help me successfully resolve the issue when I needed it. I highly recommend this agency."

rafael mendoza

December 27, 2022

5  out of  5 rating by rafael mendoza
"I am so gratefull I found this office and got connected with Yilka Tavarez!! She has gone beyond to help me and my family get a quote that fits our needs!! I so recommend them!! I got both home and car insurance with them!!"

danny albert

December 16, 2022

5  out of  5 rating by danny albert
"Super friendly and knowledgeable."

Glenn Whitney

October 15, 2022

5  out of  5 rating by Glenn Whitney
"Yilka's service was very efficient and friendly!"

E Baquero

September 21, 2022

5  out of  5 rating by E Baquero
"I was searching for options for more cost-adequate auto insurance. I came across Yilka Tavarez from "Michelle Silva-State Farm Insurance Agent location. Yilka is the most helpful insurance agent I have come across. Yilka is honest and upfront with everything. She made me feel welcome and very professional and provided opportunities for questions. Definitely, I think that Yilka is a person who cares for the customer. It was an easy transaction and decision to go with State Farm. Thank you!"

Josephine Liang

September 20, 2022

5  out of  5 rating by Josephine Liang
"Special thanks to Yilka Tavarez, account manager of State Farm for providing great customer service. She is very knowledgeable and I feel comfortable talking to her and I don’t hesitate in introducing her to my friends and family."

Emran Rahaman

September 16, 2022

5  out of  5 rating by Emran Rahaman
"Great price and experience for insurance Svc."

Mercy Abreu

August 24, 2022

5  out of  5 rating by Mercy Abreu
"Jill helped me insuring my son's Kia. Such an amazing experience. Great customer service! She was thorough and honest. Highly recommend this company and agency!! Ask for Jill!"

Nilda Cruz

August 19, 2022

5  out of  5 rating by Nilda Cruz
"Outstanding customer service was provided by YILKA TAVAREZ. She is very professional and knowledgeable of the insurance world. Highly recommend her. Thank you for all your help."

Laritza Valdespino

July 12, 2022

5  out of  5 rating by Laritza Valdespino
"(Translated by Google) Yilka Tavarez 10 stars, her attention to clients is super special, people like them are the ones who should have the insurance agencies, I recommend them 100% so that they can quote insurance, they will not regret it (Original) Yilka Tavarez 10 estrellas su atención con los clientes es super especial personas como ellas son las que deveria tener las agensia de seguro se las recomiendo 100% para que les cotice un seguro no se van arrepentir"

Jorge Rosado

June 27, 2022

5  out of  5 rating by Jorge Rosado
"(Translated by Google) Yilka treated me super well, she helped me greatly, super helpful and generous, grateful to her (Original) Yilka me trato super bn me ayudo grandemente super servicial y generosa agradecido con ella"

Shuntay Bennett

June 16, 2022

5  out of  5 rating by Shuntay Bennett
"Just when you think Great customer service was down the drain you meet someone who cares and appreciate your business!. Special thanks to Yilka Tavarez account manager at State Farm for going above and beyond in assisting us with our business,car, life and renters insurance. When I tell you she has us covered, that's exactly what I mean. Thanks again Yilka for all your help. You are a true Rock Star! Shuntay/Johnny Brown BB's Kitchen and Catering LLC."

richie372 soto

June 2, 2022

5  out of  5 rating by richie372 soto
"Yilka from State Farm is the best agent have ever dealt with. Yilka is very precise and professional, her estimates were on point. Thanks"

Gladys Blanco

April 7, 2022

5  out of  5 rating by Gladys Blanco
"Yilka Tavarez, I called you not knowing how soon my situation was going to take to get resolved, but you gave me peace of mind. Not only were you able to help me...your recommendations saved me some money as well. Thank you and your team for an excellent service, and YES you are my Angel."

Calvin Romero

March 21, 2022

5  out of  5 rating by Calvin Romero
"Despite my previous driving history Ms. Tavarez went above and beyond in finding me the best quote possible to get me back on the road. I’m forever grateful for the team at Michelle Silva State Farm! 10/10 totally recommended"

Myra Irizarry

March 18, 2022

5  out of  5 rating by Myra Irizarry
"Yilka was extremely helpful in writting a policy for us. Would recommend to anyone."

Tamara Penaranda

March 10, 2022

5  out of  5 rating by Tamara Penaranda
"(Translated by Google) Excellent service, I have been with State Farm for several years in Michelle's office. Yilka and all the girls have been very professional. (Original) Excelente atencion, llevo varios anos con State Farm en la oficina de Michelle. Yilka y todas las muchachas han sido muy profesionales."

Víctor Arzuza

March 2, 2022

5  out of  5 rating by Víctor Arzuza
"(Translated by Google) Excellent service and complete knowledge of auto and home insurance for customer satisfaction. That was my experience with the professional from State Farm: Yilka Tavares. (Original) Excelente atención y un completo conocimiento de Seguros de autos y de vivienda para la satisfacción del cliente. Esa fue mi experiencia con la profesional de State Farm: Yilka Tavares."

Mayra E Ramos

February 15, 2022

5  out of  5 rating by Mayra E Ramos
"(Translated by Google) My experience was very good, especially YilKa, fast and excellent service. Very grateful for everything. (Original) Mi experiencia fue muy buena, en especial YilKa servicio rapido y excelente. Muy agradecida por todo."

Maribel Sosa

January 27, 2022

5  out of  5 rating by Maribel Sosa
"I recommend Yilka Tavares for any of your needs! She was helpful and informative on everything and was able to assist me promptly."