Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Technology Training & Consulting Ass. TTCA

Technology Training & Consulting Ass. TTCA

December 5, 2024

5  out of  5
rating by Technology Training & Consulting Ass. TTCA
"Eysa Hernandez wass extremely helpful and assisted me in getting a complex issue solved as easy as 123."
Profile photo of Michael Bennett

Michael Bennett

December 4, 2024

5  out of  5
rating by Michael Bennett
"Gaby Gonzalez was very great very good customer service very helpful"
Profile photo of LeVar Davis

LeVar Davis

December 4, 2024

5  out of  5
rating by LeVar Davis
"Eysa has been amazing. Her hard work to make sure we they right policy for our needs is something that people need to take note of. Great job!!"
Profile photo of Rafael Fernandez Noa

Rafael Fernandez Noa

December 2, 2024

5  out of  5
rating by Rafael Fernandez Noa
"Eysa Hernandez fue muy amable y nos dio muchos detalles que ayudaron a decirnos a cambiar nuestra póliza con su compañía."
Profile photo of Magalys Fonticiella

Magalys Fonticiella

December 2, 2024

5  out of  5
rating by Magalys Fonticiella
"Eysa hernandez muy buena y muy amable y me explico todo muy bien muy profesional"
Profile photo of Princesa Ramoz

Princesa Ramoz

November 20, 2024

5  out of  5
rating by Princesa Ramoz
"Estoy súper satisfecha con el servicio que me prestó Eysa Hernández, muy muy profesional y amable. Domina 100% su trabajo."
Profile photo of Maria KATZ

Maria KATZ

November 18, 2024

5  out of  5
rating by Maria KATZ
"Michelle Silva State Farm has an outstanding agent in Eysa Hernandez. Eysa was so helpful in making sure that I was taking advantage of all the discounts possible with my auto and home policies. Eysa made me feel comfortable, as I have been a customer dealing directly with Michelle Silva in the past. I have great confidence in all of Michelle Silva's staff, but Eysa Hernandez needs to be given a shout out for her exceptional service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Eysa was able to help you with your auto and home policies and make you feel comfortable throughout the process. It's wonderful to know that her service stood out to you, and we will be sure to pass along your appreciation to her. We’re grateful to have clients like you, and we’re committed to continuing to provide excellent service to everyone who works with us. Thanks again for the positive feedback!"
Profile photo of Susan Fassioli

Susan Fassioli

November 18, 2024

5  out of  5
rating by Susan Fassioli
"Today I had the pleasure of working with Diana Velasquez. She is very knowledgeable and trustworthy. I drove all the way from Kendall to speak with her personally. She quoted my 4 vehicles. I recommend you call her or come in to see her."
We responded:
"Thank you so much for taking the time to share your experience! We’re so glad you had the chance to work with Diana and that she was able to assist you with your vehicle quotes. It means a lot to us that you traveled all the way from Kendall to meet with her—your trust and confidence in our team are truly appreciated! We’ll be sure to pass along your kind words to Diana. Thanks again for recommending us, and we look forward to continuing to help with your insurance needs!"
Profile photo of JOSEPH SEBER

JOSEPH SEBER

November 15, 2024

5  out of  5
rating by JOSEPH SEBER
"Eysa provided excellent customer service"
We responded:
"Thank you so much for the 5-star review! We’re so glad to hear that Eysa provided you with excellent customer service. She truly strives to make every experience a positive one, and your feedback means the world to us."
Profile photo of Mercy Abreu

Mercy Abreu

November 15, 2024

5  out of  5
rating by Mercy Abreu
"Eysa helped me insuring both of my cars. Thank you for helping me so quickly! Such an amazing experience. Great customer service! She was thorough and honest. Highly recommend this company and agency!! Ask for Jill!"
We responded:
"I'm happy we were able to help! Don't forget to reach out with any insurance questions or concerns! Thank you for your review!"
Profile photo of Rose-Andree Jerome

Rose-Andree Jerome

November 14, 2024

5  out of  5
rating by Rose-Andree Jerome
"Diana was very helpful to me and explained everything so I could understand. She did not rush me and was very attentive to my needs. I highly recommend Diana Velasquez to anyone needing insurance."
We responded:
"We're so glad to hear that Diana was able to provide you with the time and attention you needed, and that she made everything clear and understandable for you. It's great to know that she took the time to ensure you felt comfortable and informed. Your recommendation means a lot to us! If you ever need anything else, don’t hesitate to reach out. We’re always here to help!"
Profile photo of Salime Zabian

Salime Zabian

November 14, 2024

5  out of  5
rating by Salime Zabian
"Muy buen servicio y trato muy profesional. Eysa me ayudó muy bien y obtuve una póliza más económica que la que estaba pagando en otra compañía."
We responded:
"¡Muchas gracias por tu reseña! Nos alegra mucho saber que Eysa pudo ayudarte de manera profesional y que lograste obtener una póliza más económica. Estamos comprometidos en brindar el mejor servicio y siempre buscamos la mejor opción para nuestros clientes. Si necesitas algo más, no dudes en contactarnos. ¡Gracias por elegirnos!"
Profile photo of Tamara Penaranda

Tamara Penaranda

November 12, 2024

5  out of  5
rating by Tamara Penaranda
"Excelente atencion, llevo varios anos con State Farm en la oficina de Michelle. Yilka y todas las muchachas han sido muy profesionales."
We responded:
"Gracias por la revisión y contáctenos en cualquier momento que necesite más ayuda."
Profile photo of Ricardo Armenteros

Ricardo Armenteros

November 12, 2024

5  out of  5
rating by Ricardo Armenteros
"I am very grateful to Miss Eysa Hernandez, her help is more than incredible, they have great performance and customer service, thank you for everything"
We responded:
"Thank you so much for your kind words! We’re so glad to hear that Eysa was able to provide you with exceptional service. Your appreciation means a lot to us, and we’re grateful to have you as a customer."
Profile photo of Daniel Bruno

Daniel Bruno

November 8, 2024

5  out of  5
rating by Daniel Bruno
"My experience with Michelle Silva – State Farm Insurance agent was awesome. My experience was such because of my interaction with Mrs. Eysa Hernandez. In fact, I have left my current Progressive Insurance company after 23 years because of my interaction with her and what they offered me as far as coverage. Thank You Michelle Silva and Thank you even more Mrs. Eysa Hernandez. Mrs. Eysa was very patient, meticulous and knowledgeable!"
We responded:
"Thank you so much for sharing your experience! It’s not easy making a switch after 23 years, so we truly appreciate your trust in our team. Eysa’s patience, knowledge, and attention to detail are what make her so special, and we’re so glad she was able to assist you."
Profile photo of Bryan Sosa

Bryan Sosa

November 6, 2024

5  out of  5
rating by Bryan Sosa
"Eysa Hernandez was the best!"
We responded:
"Thank you so much for the 5-star review! We're so happy to hear that Eysa made such a positive impact on your experience. If you ever need anything else, feel free to reach out anytime!"
Profile photo of Jocelyn Rod

Jocelyn Rod

November 6, 2024

5  out of  5
rating by Jocelyn Rod
"I want to thanks Eysa Hernandez, rep at Michelle Silva’s office in Pembroke Pines, she was so patience, professional and passionate about helping me get a better policy and save money. Thank you for all you did. Raysa"
We responded:
"Thank you for sharing your kind words about Eysa Hernandez! We're thrilled to hear that she provided you with such excellent service—patience, professionalism, and passion are exactly what we strive for. We're glad she could help you find a better policy and save money."
Profile photo of aziza alibhai

aziza alibhai

November 1, 2024

5  out of  5
rating by aziza alibhai
"Today my husband and I went to Michelle Silvia’s office and met a wonderful representative Diana Velasquez. We are new to the area and she was so helpful in getting us auto insurance. Her professionalism is outstanding. You can tell she loves what she does. We highly recommend this office. Please ask for Diana."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with Diana Velasquez. We’re so glad she could assist you with your auto insurance needs. We’re honored to have been able to help as you settle into the area."
Profile photo of Sophie and Julianna Kershner

Sophie and Julianna Kershner

October 31, 2024

5  out of  5
rating by Sophie and Julianna Kershner
"Eysa was extremely helpful and very kind, we had a wonderful experience and left feeling much better about our insurance."
We responded:
"We’re delighted to hear that Eysa provided such helpful and kind service. It’s wonderful to know you left feeling more confident about your insurance. If there’s anything else we can assist you with, please don’t hesitate to reach out!"
Profile photo of yokasta hernandez

yokasta hernandez

October 25, 2024

5  out of  5
rating by yokasta hernandez
"My experience with Michelle Silva office was excellent, the Agent Aysa Hernandez was exellent she above and be on her call of duty, very professional, patience and knowlegable for Agent like her i keep going back to do business with thos office. Thanks for helping me the way you did. I greatly appreciate Aysa Hernandez"
We responded:
"Thank you for your amazing review! We’re glad Eysa was able to assist you above and beyond expectations. Your continued trust in our office means the world to us. Thanks again!"
Profile photo of Mailidy Reyes blanco

Mailidy Reyes blanco

October 25, 2024

5  out of  5
rating by Mailidy Reyes blanco
"Hello, my experience was excellent. good treatment and professionalism, in addition to all the necessary information from the Eysa representative who assisted me and I was very satisfied with her help and explanation to be able to start with this new insurance. thank you so much"
We responded:
"Thank you for sharing your excellent experience with us! We’re so pleased to hear that Eysa provided you with professional, informative, and helpful service. Your satisfaction means a lot to us, and we’re glad we could assist you in starting your new insurance."
Profile photo of KimbL

KimbL

October 17, 2024

5  out of  5
rating by KimbL
"Good afternoon, I like to thank Ava. She was very helpful and passionate about helping us save money on our auto and homeowners policies. We appreciate and thank her for her assistance. Arnold and Kimberly Lemon"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your positive experience and even happier that she was able to assist you in saving on your auto and homeowners policies."
Profile photo of Emilio Delarosa

Emilio Delarosa

October 16, 2024

5  out of  5
rating by Emilio Delarosa
"I was very satisfied with my switch back to state farm , they helped me save over $100/mo with the same if not better coverage. I worked directly with Eysa who did an excellent job in scheduling a call back for me and following up when I missed her call to be able to finalize everything. Would definitely recommend to friends and family due to the excellent customer service Eysa provided"
We responded:
"Thank you for your wonderful review! We’re thrilled to hear about your satisfaction with switching back to State Farm and the savings you achieved. Eysa’s dedication to providing excellent customer service, including her follow-ups and thorough assistance, is something we take great pride in. We’re so glad she could make the process smooth for you, and we truly appreciate your recommendation to friends and family. If there’s anything else we can help you with, please don’t hesitate to reach out!"
Profile photo of Chichi Soto

Chichi Soto

October 15, 2024

5  out of  5
rating by Chichi Soto
"Michelle was very professional and helpful with giving me advice and assistance in getting the best price on both car and Condo coverage. She was also available after hours."
We responded:
"Thank you for your 5-star review! We’re delighted to hear that Michelle provided you with professional and helpful service, as well as valuable advice on securing the best coverage for your car and condo. Her willingness to assist, even after hours, reflects our commitment to exceptional customer care. If there’s anything else we can do for you, please don’t hesitate to reach out. We truly appreciate your trust in us!"
Profile photo of Jairo Arenas

Jairo Arenas

October 3, 2024

5  out of  5
rating by Jairo Arenas
"Esa Hernández Excellent Agent. Thank you"
We responded:
"Thank you for your 5-star review and kind words about Eysa Hernandez! We’re thrilled to know she provided you with excellent service. If there’s anything else we can assist you with, please don’t hesitate to reach out."